customer service

Our Customer Support teams are inspired by one common objective: to help our customers succeed. Customers inspire our trained staff of experts to deliver timely, practical and innovative solutions that help them grow their business. From product information and service, to testing and technical support, all our products are backed with the resources you need, when you need them.

order FRP samples

View all of our colors and patterns available and order individual samples. See options by fire rating and color family.


Dedicated Sales and Customer Service Support by Market

Our commitment to customers extends beyond our legacy of providing high-quality, proven products. We believe that ongoing communications and finding solutions thta meet customer needs are just as critical to their success. Our all-inclusive Resource Center includes product brochures, technical data sheets, installation and maintenance instructions and warranty information, available any time you need it. In addition, our online support makes it quick and easy to check order status.

Located worldwide, our District Sales Managers are experts in specific Crane Composites markets and helping customers succeed with our products. They provide customers with the latest information on Crane products and capabilities, as well as industry insights, knowledge and best practices.


Resource Center

Our comprehensive in-house test lab includes a wide range of mechanical, physical, and chemical testing capabilities, so we can continuously evaluate products. Our technical support team is constantly enhancing the performance of our products by integrating the knowledge we gain from listening to customers and by rigorously testing our materials. Whether you are looking for the latest product physical properties, fire rating test results, other external test reports or safety data sheets, you can find the information you need in our online Resource Center.


Test Reports

All test reports including fire rating results and other external test reports are available in PDF format. We believe all information given is accurate. It is offered in good faith, but without guarantee. Since conditions of use are beyond our control, all risks are assumed by the user. Nothing herein shall be construed as a recommendation for uses which infringe on valid patents or as extending a license under valid patents. Purchasers should run their own tests to determine the suitability of such products for their particular purpose. Nothing contained herein shall be construed to be a recommendation to use or as a license to operate under or to infringe any existing patents.


Safety Data Sheets

A Safety Data Sheet (SDS) is designed to provide both workers and emergency personnel with the proper procedures for handling or working with that substance. Crane Composites’ continuous goal is to improve workplace safety; we understand the importance of protecting your most valuable assets – employees. An SDS for each product sold by Crane Composites is available in the Resource Center or can be found here.


Distributor Locator

Locate distributors in our large network across North America with presence in the rest of the world.


Ordering Information

Crane Composites makes it easy to order material from order placement to receipt.  See our ordering sequence, service guidelines, terms and conditions, freight, packaging information and more.


Warranties & Claims

Crane Composites makes every effort to support all of our products. In the event that post sale support is needed, see information on our non-warranty and warranty support.


Satisfaction Survey

Thank your for doing business with Crane Composites. We are constantly striving to provide our customers with a great buying experience. Please help us to serve your needs better by evaluating your buying experience.